PRIVACY POLICY

Effective Date: 24 October 2023

Welcome to the Privacy Policy for Merch Prompt. This policy outlines how we collect, use, and protect your personal information when you use our website. We are committed to safeguarding your privacy and ensuring the security of your data. Please read this Privacy Policy carefully.

**1. Information We Collect**

a. **Personal Information:** When you use our website, we may collect personal information such as your name, email address, shipping address, and payment information. We may also collect information provided during interactions with our prompt engineers for custom merchandise creation.

b. **User-Generated Content:** If you create custom merchandise, we may collect information related to your design and preferences.

c. **Usage Information:** We automatically collect information about how you use our website, including your IP address, browser type, and device information.

**2. How We Use Your Information**

We use the information we collect for the following purposes:

a. **Order Processing:** To fulfill your orders, process payments, and deliver merchandise to your designated address.

b. **Customer Support:** To provide assistance and respond to your inquiries, including issues related to refunds, returns, or customization.

c. **Custom Merchandise:** If you collaborate with our prompt engineers for custom merchandise, we use the information you provide to create and deliver the custom merchandise.

d. **Personalization:** To customize your experience on our website and provide recommendations based on your preferences.

e. **Communication:** To send order confirmations, shipping updates, and promotional emails if you opt to receive them.

**3. Information Sharing**

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

a. **Service Providers:** We may share your information with third-party service providers who assist in the operation of our website and the fulfillment of your orders.

b. **Legal Compliance:** We may share your information when required by law or in response to a legal request, including government authorities.

c. **Protection of Rights:** We may share your information to protect our rights, privacy, safety, or the rights, privacy, and safety of others.

**4. Your Choices**

a. **Account Information:** You can review and update your account information by logging into your account on our website.

b. **Marketing Emails:** You can opt in or out of receiving promotional emails from us by following the instructions provided in the emails.

**5. Data Security**

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure. We cannot guarantee the security of your data while it is in transit or being transmitted to or from our website.

**6. Third-Party Links**

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of those sites.

**7. Children's Privacy**

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us to have that information removed.

**8. Changes to this Privacy Policy**

We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting. Please check this page for updates.

**9. Contact Us**

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Thank you for using Merch Prompt. We are dedicated to protecting your privacy and ensuring the security of your data.